Medication Refill Online
What do we and do not Refill
We do not sell or ship medications. We do not prescribe or refill DEA controlled substances, muscle relaxers, hormones, or other dangerous drugs that require close supervision by medical personnel or a disease specialist. Often these providers want to follow your health closely and pre-set your refill dates.
We encourage you to attach a picture of the pill bottle showing the name, dose, and directions of the medication. If you are unable to obtain this information, we will need to call your pharmacy to verify the medications.
If you are unable to attach a picture, you have discontinued use for a period of time, or if the pharmacy is not located in the U.S, we will treat the refill as a new condition and initiate the medication at the recommended starting dose
Most prescription are provided by an existing provider; patients may need a short-term prescription refill from a new provider when they are unable to visit their regular medical provider. Short-term prescription refills are not a substitute for patients who are receiving ongoing medical care and management that need to visit with their primary physician.
How It Works
1. Intake form
Complete a quick online intake visit form, anywhere on your phone or computer.
2. Assessment and Review
Your form is reviewed by our medical providers within 2 hours. We may contact you for additional information
3. Prescriptions
We send prescriptions to your selected pharmacy. if we are unable to treat, you will be issued a full refund.
Select Refill Type
We strive to provide excellent service please fill out the medical intake form completely and accurately. Inaccurate or incomplete forms can lead to a delay in service. If you need further assistance, please email us at refill@doctoralexa.com or call us (469) 498-6868.
- We only treat our patients when we are able meet medical standard of care. Our providers may determine that it is better for you to seek urgent medical care or in person office visit rather than use our telemedicine platform. As a result, we CANNOT guarantee that we will write you a prescription. If we can’t treat, we will issue you a full refund.
- Our medical practitioners prescribe medications to treat the specific medical conditions listed in our services. We treat these diseases based on the pre-emptive diagnoses on our intake form.
- We abide by telemedicine regulations set by different states. Depending on your location, you may need to complete a video consultation.